Frequently Asked Questions

Strictly speaking, no; the ReStore is a home improvement retail store and not a place to bargain and negotiate price. Furthermore, we are rarely able to sell clothing and many of the types of things associated with thrift shops.

On the other hand, we do our very best to price our merchandise reasonably and cheaply! There will rarely – if ever – be an occasion where you find something on our sales floor that is cheaper somewhere else.

We do everything we can to place sellable things on our sales floor. If what we get is in reasonably good condition – free of rips, missing parts, stains, smells, breaks, scratches, scrapes, and so on – then we will price it and get it to our sales floor.

Your donations are tax-deductible as allowed by law, and they are sold to the public at discounted prices. All net proceeds from the sale of your donated items will support Atlanta Habitat for Humanity. Donations to our ReStore are generally not used in Atlanta Habitat homes.

We make every effort to monitor the costs of similar products at retail stores, and we typically offer our products for sale at about 40-60% of the cost of retail (sometimes more). Therefore, since we believe that we are offering our shoppers a deep discount and value for their dollar, we do not negotiate. While there are few occasions that we can adjust prices, we remain vigilantly focused on our mission to generate as much revenue for Habitat for Humanity as possible.

Remember, the ReStore is a nonprofit retail space! Every bit you spend supports Atlanta Habitat for Humanity’s mission to transform local communities.

The ReStore is a nonprofit retail store that sells donated merchandise. While we occasionally buy things like recycled paint, virtually everything you see on our sales floor was given to us by generous community members and businesses. As the retail arm of Atlanta’s Habitat for Humanity, our mission is to generate as much revenue to support Habitat for Humanity’s mission as possible. In doing so, we help create an Atlanta where all people have access to quality affordable housing in safe, vibrant neighborhoods with opportunities to thrive.

How do we do that? Simply put, we take in donations, process those donations, and sell them for reduced prices on our dog-friendly sales floor. Like stated above, everything we sell goes toward revenue that we use for our overarching mission of providing affordable houses to families in need and ultimately supporting communities in the metro Atlanta area.

Everything you buy from us contributes to the lasting impression Habitat for Humanity makes in Atlanta!

Our ReStore locations have deals on a variety of items each week!

Items are priced with different colored stickers and each week, there are three colors that represent an additional 15%, 20%, or 30% off. In addition to the three revolving colors, pink stickers are always 50% off. In order to know the revolving color deals, you have to come in to the store. Inventory changes daily so be sure to check back often!

Storewide sales and other special deals will be announced via our e-blasts. Join our email list to stay up-to-date on what’s new in-store and see our special promotions.

You can also follow us on social media at @atlantarestore on Instagram.

*New arrivals are not included in weekly deal specials unless otherwise stated. Valid only at the Atlanta Habitat ReStore and the South Fulton ReStore.

Senior, military, and first-responder 10% discounts are proudly offered each day of the week with ID confirmation.

All donations must be in excellent physical and working condition whether new or gently used. We accept appliances, cabinets, furniture, lighting items, building materials and more. We are not a thrift store – we are an outlet for home improvement items – so we cannot accept items such as clothing, linens, food, baby items, etc.

Learn more on the Donate to ReStore page.

Nope! None of our donations go directly to building or furnishing Habitat homes in Atlanta. Our homes are built brand new with new materials. A Habitat homeowner may stop by the ReStore, buy something, and put it in their home, but that is the only instance that your donation will go into a Habitat home. However, the revenue we generate through your donations and sales contributes to Habitat for Humanity’s needs!

You may not be contributing directly to our stack of framing lumber with your donation, but you definitely help us pay for those supplies! If you’re more interested in the work of actually building Habitat for Humanity homes, click here to see when you can volunteer on a build site.

The Atlanta Habitat ReStore offers a free pick-up service for items that are difficult to transport. Please visit the Donate to ReStore page for more information.

We receive new merchandise every day that we are open. We accept drop off donations in addition to offering a pick-up service, so you never know what items are coming through the door! To browse our newest arrivals, visit the Shop Online page.

Unfortunately at this time, our ReStore does not deliver items.

However, we do keep a community board at the Atlanta ReStore near the outdoor shopping entrance that might contain cards of delivery businesses.

Furthermore, if you’ve bought an item that you cannot immediately take home, we’ll hold it for you up to three business days so that you may arrange transportation.

Check out the Visit a ReStore page for more information.

Thank you for considering us! Please visit the Donate to ReStore page to learn more.

All merchandise is sold “As Is” and there are no refunds or exchanges except on a limited number of appliances. Our merchandise is donated; therefore, we do not offer any warranties or guarantees. We conduct a thorough screening of our donations to ensure only the highest quality items are accepted, but sometimes things may not work as expected. Please come prepared with your measurements and measure the item you want to purchase. Remember the old carpenter’s adage – “Measure twice, cut once.” We have tape measures available for your convenience. If you change your mind after the purchase, you can donate it back to us.

If you have bought something that you know you cannot pickup within three days, please call 404-525-2114 and request an extension. If we are able to accommodate an extension of your item(s), we will confirm the new final hold date.

Unfortunately, we cannot accommodate a courtesy call to remind you and our storage space is limited.

If you were unable to make an extension, then it’s likely we have put your item back on the sales floor. Depending on the circumstances, you may be eligible for store credit for the item that you were unable to pick up with the subtraction of a 10% restocking fee. If you have any more questions on our return policy and procedures, give us a call at the above number.

Generally speaking, we find the exact item or an item very similar and price our merchandise at around 40-60% of that retail price – depending on the item’s condition, brand, and other factors.

Furthermore, we use different-colored tags that are discounted at varying amounts between 15-50%. Not only are you going to get things from the ReStore that are far less than retail value, you’re likely also getting a discount on top of those prices.

We also offer a 10% discount to all seniors, first-responders, and military personnel. Please make sure to have your ID with you at the time of purchase to receive the discount.